Privacy Policy

1. Introduction

Transit’Air SA, headquartered at Voie-des-Traz 10, 1218 Le Grand-Saconnex, registered under CHE-114.930.101, respects your privacy and is committed to protecting personal data collected through its website www.transitair.ch. This policy explains how we collect, use, and protect your personal information, in accordance with the General Data Protection Regulation (GDPR) and the Swiss Federal Data Protection Act (LPD).

2. Data Collected

We may collect the following data: Identity information: first name, last name Contact details: email address, phone number Browsing information: IP address, browser type, pages visited Collected data is stored by Infomaniak Network SA, Av. de la Praille 26, 1227 Carouge, registered under CHE-103.167.648, whose data centres and servers are exclusively located in Switzerland.

3. Purpose of Processing

We use your data to: Manage and respond to your inquiries submitted via our contact form Improve your user experience Analyse site performance and optimise our services.

4. Legal Basis for Processing

Processing is based on: Your consent for non-essential cookies and contact forms Our legitimate interest in improving our services and ensuring site security Compliance with legal obligations regarding data retention

5. Data Recipients

Your data is processed internally by Transit’Air and may be shared with: Our technical service providers (e.g., hosting companies, web agencies) Competent authorities where legally required Our service providers (e.g., airlines, customs services)

Note: Our service providers act either under specific contracts with Transit’Air or based on their applicable general terms of service. Data may be transferred outside the European Union or Switzerland only when necessary to execute a service explicitly requested by the data subject.

6. Data Retention Period

Contact form data: retained for a maximum of 12 months unless a commercial relationship is established Cookies: retained according to the cookie policy duration (maximum 14 months)

7. Users’ Rights

In accordance with the GDPR and the Swiss Federal Data Protection Act, you have the following rights: Right of access: obtain confirmation whether data concerning you is being processed and access it if so Right of rectification: request correction of inaccurate or incomplete data Right to erasure: request deletion of your data under certain conditions Right to object: object to certain types of processing, including for marketing purposes Right to data portability: receive your data in a structured format and transmit it to another controller Right to withdraw consent: withdraw your consent at any time where processing is based on consent Right to lodge a complaint: lodge a complaint with a supervisory authority To exercise your rights, please contact our data protection officer at info@transitair.ch.

8. Data Security

We implement all appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

9. Cookies

We use cookies to: Improve the functionality and performance of our site Analyse audience and browsing behaviour Deliver personalised content You may accept or decline cookies at any time via our dedicated cookie banner.Data is retained for a maximum period of 14 months. Types of cookies used: Essential cookies: necessary for the operation of the site Analytical cookies: help us understand how our site is used We use Google Analytics 4 to analyse our website traffic via the Monster Insights plugin. Collected IP addresses are anonymised immediately upon collection and analytical cookies (_ga, _gid, etc.) are only used with your prior consent. Essential cookies are used based on our legitimate interest, while analytical cookies are used solely with your consent. For more information on managing cookies, please contact our data protection officer at info@transitair.ch.

10. Changes to this Policy

We reserve the right to modify this privacy policy at any time. The most recent version will always be available on our site with the date of the latest update.

11. Contact

Transit’Air has a data protection officer. If you have any questions, you may contact the officer at info@transitair.ch or +41 22 929 60 20.

Last update: Geneva, 24 April 2025